Responsible gambling

Responsible Gaming at Casino de Charlevoix: A Commitment to Player Safety

At Casino de Charlevoix, we prioritize the well-being and safety of our players. We understand that gaming can be a form of entertainment, but also recognize the potential risks associated with it. As part of Loto-Québec's responsible gaming initiatives, we offer various tools and resources to help players maintain control over their gaming experience.

Self-exclusion: If you feel like your gaming habits are becoming problematic or impacting your daily life, please consider our self-exclusion program. This allows you to voluntarily ban yourself from entering our premises for a specified period of time.

Deposit limits: Set a limit on the amount you can deposit into your account to prevent excessive spending and maintain control over your finances.

Time-outs: Take regular breaks or suspend your gaming activity temporarily to reassess your habits and prioritize other aspects of life.

We also provide access to external support services, such as:

• Quebec's health network: offering counseling and resources for individuals struggling with problem gaming
• Responsible gambling helplines: providing confidential assistance and guidance

At Casino de Charlevoix, we strive to create a safe and enjoyable environment for all players. If you need help or want to discuss your gaming habits further, please don't hesitate to reach out to our staff.

How to access responsible gaming tools

• Visit the Loto-Québec website to learn more about self-exclusion and other resources
• Contact us directly to inquire about deposit limits and time-outs
• Talk to a member of our staff for guidance on accessing external support services

We are committed to promoting responsible gaming practices throughout all aspects of our operation. By working together, we can ensure that everyone enjoys the entertainment value of gaming while maintaining control over their habits.

By taking proactive steps towards responsible gaming, you'll be able to:

• Maintain a healthy balance between gaming and other life activities
• Avoid excessive spending or financial difficulties
• Enjoy your favorite games with peace of mind

Your safety is our priority. Don't hesitate to reach out for help when needed.

We're committed to providing a secure environment where players can feel confident in their choices. Together, we'll promote responsible gaming practices and ensure everyone enjoys the thrill of gaming responsibly.